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After the warehouse

Shipping lines, weight rules and insurance

Official shipping fee estimation form with destination, weight, goods type and dimension fields
The official estimator form, captured October 2026. No account needed: destination, weight in grams, goods type, optional dimensions. Full-size image ↗

Reading the results

Shipping line comparison, one example

Full official estimator results for a one-kilogram ordinary-goods parcel to the US, showing route rows, prices, restrictions and minimum-weight warnings on 10 October 2026
Results for a one-kilogram parcel to the US, captured 2026-10-10. Prices shown are the operator's quotes on that day, not current offers. Full-size image ↗

Weight

Volumetric weight and line floors

Official help centre article explaining volume weight and the divisor used by carriers
The official volume-weight article, captured October 2026. Full-size image ↗

Customs

Customs, duties and the EU notice

Official announcement on EU category-based customs fees saying the agent charges three euros per parcel
The EU customs announcement dated 2026-06-23: a flat three euros per parcel from the agent, regardless of how many categories it holds. Full-size image ↗

The operator’s June 23, 2026 notice describes an EU low-value parcel duty change effective July 1. Kakobuy's announcement of 2026-06-23 says it will charge only three euros per parcel regardless of the number of categories, included in the shipping cost at submission, and may withdraw the offer with notice. A follow-up dated 2026-07-01 says duty-free EU lines continue and include applicable taxes. These are dated operator terms; confirm current line eligibility, checkout charges and any recipient documentation duties.

For US buyers, an announcement dated 2025-04-17 introduced tax-free routes that cost roughly five to ten dollars more per package than ordinary USPS lines. The help centre also keeps a country threshold table, but the site itself labels that table as collected from internet data for reference only, and several of its values predate current law. Use it as history, not as a rule.

The dated help article describes agent declarations on duty-free-labelled routes; confirm the selected route’s terms and your responsibilities before shipping. generic descriptions such as gift, sample or goods are not accepted. False declarations, per the help centre, can mean returned parcels and fines.

If it goes wrong

Parcel insurance and its limits

Official help centre article describing Kako Insurance with delay, customs hold and loss or damage cover
The official Kako Insurance terms, captured October 2026. Full-size image ↗

Insurance is the last place seller choice shows up. A seller who packs fragile goods well makes a damage claim less likely; a seller who ships a heavy branded box makes the insured freight larger. Compare the premium, covered events, exclusions and potential loss before deciding whether to buy cover.

You add Kako Insurance on the parcel submission screen, not afterwards. Per the official terms, it has three parts: eligible delay cover is described as twenty percent of freight after a thirty- or forty-day threshold depending on the line; exclusions, evidence and the actual claim criteria apply; customs-hold cover and loss or damage cover pay according to each line's criteria. The cap is the actual shipping fee plus the actual value of the goods, up to the insured amount, with any delay compensation already paid deducted. Coverage per line shows as a green icon in the estimator.

Without insurance, the help centre is clear that the agent is not responsible for loss or damage caused by third-party logistics providers, and lists exclusions including customs confiscation, wrong addresses and fragile items. The choice is real; make it at submission rather than wishing for it later.

Put it into practice

Re-run the quote at parcel submission

Use the packed dimensions and weight, destination and actual goods type. Read each eligible line’s restrictions, tax handling and delivery estimate. A historical route table illustrates comparison; it cannot confirm a current price.

Eight-step ordering guide →